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Jo Ann Kirby, President of KRG Communications Group
Jo Ann Kirby is President of KRG Communications Group. She has 20 year's experience in sales and customer service training as well as inside sales management.
Jo Ann provides learning and development for a variety of clients ranging from small to big businesses as well as offering individual coaching and counseling to small business owners. Her clients include diverse industries such as manufacturing and service providers. Jo Ann uses a “how to” approach in her work. Her training courses and seminars are results-orientated with an emphasis on easy instructions and practice. Her work produces tangible outcomes, with clients experiencing significant increases in business.
“I am passionate about the importance of interpersonal skills and their ability to change outcomes. At its most basic, selling is just a conversation; service is about helping others. No matter how much you love social media, sooner or later you actually need to talk to someone by phone or in person.”